Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (2025)

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (1) ByShining Wang

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Forgetting passwords is a common problem among internet service users. Most of these people ignore these accounts, whether it is a social media account, eCommerce account, or any other service provider until they are eventually closed down. What happens if you want to delete an account but have ?

DoNotPay is here to help. We can help you delete any number of old accounts, including:

  • Delete an Instagram account
  • Delete an AOL account
  • Delete your Yahoo account
  • And more!

DoNotPay provides the expertise and convenience needed to remove old accounts without hassle.

How to Delete Account Without a Password By Yourself

Most individuals who forgot a password and want to delete account details find the process overwhelming at the very least. Regardless of the account type you lost access to, deleting an account typically requires you to log in as proof that you are the account owner and delete the account yourself. In most cases, this is a safety measure to protect your account in case a third party attempts to close your account without your consent.

Generally, there are recovery steps in case you lose your password, email address, or both. Unfortunately, if neither of these is an option and you want to delete the account altogether, your options are very few to none.

All instructions to delete an account start with instructions to regain access to the account. Follow the typical "forgot my password" button easily found on the login pages. Follow the instructions until you can access the account, after which you can delete the account on your own at your discretion.

Unfortunately, most of these instructions start by requesting you to provide either your email address or mobile phone number. Deleting your account is virtually impossible if you can't remember any of these.

Below is a summary of the ways you can try to delete your account without the password:

DoNotPayYES
PhoneNO
WebsiteNO
In-PersonNO
EmailNO
Live ChatNO
MailNO

Reasons to Delete Your Old Account

Besides the need to have one less thing to worry about, there are several reasons why you should delete an old account that you lack access to. For starters, as long as your details are still in the service provider's system and you opt to get promotional emails, you will still receive them.

You may also face unwanted memberships and charges. DoNotPay can help you cancel any subscriptions you no longer use. Moreover, old accounts are prone to data compromise and theft, especially since they aren't monitored closely due to account inactivity. Generally, deleting old accounts helps protect your data and gives you peace of mind.

Is There a DIY Alternative to Delete Old Account Without Password?

Unfortunately, deleting your old account without a password or email is difficult and sometimes impossible. On the other hand, you can try contacting the company directly, either by call or in-person, and plead your case. If there is a slight hope for success, you may be required to provide real documentation to prove that you are indeed the owner of the account you intend to close.

This process is lengthy, tiring, draining, and in most cases, doesn't always guarantee success. Fortunately, there is an alternative solution perfect for your exact needs.

How to Delete Old Account Without Password Using DoNotPay

How can you delete an account for which you have a password but no email address? Whether you lack the password or the email address, DoNotPay can help you close down the account in a few easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (2)
  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (3)
  3. Tell us more about your account, including usernames and associated emails/phone numbers.Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (4)
  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (5)
  5. Upload photographic evidence if you have any that can help prove your account ownership.Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (6)
  6. Enter any last known or previously used passwords.Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (7)
  7. Enter your contact information and submit the task!Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (8)

Check out DoNotPay's to help you delete an old account without a password.

DoNotPay Can Delete A Wide Range of Accounts

Here are some of the ways DoNotPay can help you delete your accounts:

  • Delete a PayPal account
  • Delete a Gmail account
  • Delete an Amazon account
  • Delete an Uber account
  • Delete a Venmo account
  • Delete an eHarmony account.
  • Delete Facebook account

What Else Can DoNotPay Do for You?

If you are having issues with your account or the corresponding service providers, here are ways DoNotPay can also assist your case:

  • Unban your account/appeal banned account
  • Item return request
  • File a complaint against the company
  • Get free trials without any charges
  • Recover your account password

Reach out to DoNotPay to help and delete your inaccessible account today.

Forgotten Password? You Can Still Delete That Old Account [Step-by-Step] (2025)
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